Overview
In September 2025, ERPA partnered with Outreach Promos to strengthen employee engagement through a comprehensive recognition and gifting program. With a workforce of roughly 500 employees in the US and India, ERPA is the only provider combining the power of Workday and AWS to deliver tailored business solutions, backed by 1,000+ successful customer partnerships over 25 years.
ERPA partnered with Outreach Promos because they needed a scalable solution that could support staff through important career and personal milestones. Today, Outreach Promos manages multiple employee-focused programs designed to strengthen culture, celebrate milestones, and create memorable brand experiences.
Opportunity
As organizations grow, maintaining meaningful employee connections becomes increasingly challenging. ERPA wanted to create consistent touchpoints that would recognize employees throughout their journey with the company while reducing the administrative burden associated with managing multiple gifting and merchandise programs.
The goal was to provide employees with experiences that felt personal, thoughtful, and aligned with ERPA’s culture without requiring extensive internal resources to coordinate sourcing, inventory management, and fulfillment.
Solution
Outreach Promos developed and manages a comprehensive employee engagement ecosystem that includes:
Together, these programs create meaningful opportunities to celebrate employees from their first day on the job through major career milestones and life events.
Approach
Using customized online stores and fulfillment solutions, Outreach Promos handles the logistics behind ERPA’s employee recognition initiatives.
Employees can access curated merchandise through dedicated Brandstores, providing flexibility and choice while maintaining a consistent brand experience. New hires receive thoughtfully assembled onboarding kits that help create a positive first impression and foster connection from day one.
Milestone-based recognition programs, including anniversary rewards and employee incentives, ensure achievements are celebrated in a meaningful way. The baby blanket gifting program extends recognition beyond the workplace, acknowledging important personal milestones and reinforcing ERPA’s commitment to its people.
By centralizing these programs through a single partner, ERPA benefits from streamlined management, consistent branding, and reliable fulfillment.
Impact
ERPA has created a scalable employee engagement strategy that supports team members through every stage of the employee experience.
Through a combination of recognition programs, branded merchandise, and personalized gifting, the company has strengthened opportunities for connection while simplifying the administration of multiple employee initiatives.
The partnership allows ERPA to focus on its people while Outreach Promos manages the operational details behind each program.
Outcomes at a Glance
